Contact Ellivio

We’re here to help you find an elliptical that fits your body, your space, and your goals. If you have a question about fit, setup, maintenance, or model comparisons, reach out—we answer most messages within 1–2 business days.

How to reach us

• Email: [email protected]
• Please include your height, inseam (if known), room ceiling height, and any noise/space constraints. This helps us give precise guidance.

What to expect

• We provide objective fit and setup advice. We don’t sell machines directly and can’t access your retailer order status.
• For media/partnerships or review submissions, include full product specs and any relevant manuals. We cannot guarantee coverage.

FAQ Q: Which elliptical fits my height and ceiling? A: Start with our stride and ceiling-clearance tools, then email your measurements. We’ll sanity-check your picks and suggest 2–3 options that balance fit, noise, and value.

Q: Do you test every model in person? A: We test as many as possible in-house and on location. When hands-on testing isn’t feasible, we verify specs, review parts commonality, and cross-check with multiple sources. We always disclose our testing status in each review.

Q: Do you offer assembly or repairs? A: We don’t provide on-site services, but we offer step-by-step setup guidance and maintenance checklists. We can also point you to reputable third-party services when available in your area.